PRIVACY POLICY

Last updated: August 2026

Impact Carbon respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use and protect personal information when you visit our website or contact us.

Information We Collect

We may collect personal information that you provide directly to us, including your name, organisation, email address and any information you submit through our contact or buyer enquiry forms.

We may also collect limited technical and usage information when you visit our website, including information about your browser and device, pages visited, approximate location, how you arrived at the website and how you interact with it.

How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and requests for information.

  • Communicate with prospective carbon credit buyers, partners and other stakeholders.

  • Manage and develop our business relationships.

  • Operate, maintain and improve our website.

  • Understand how visitors use our website.

  • Meet applicable legal and regulatory requirements.

We do not sell your personal information.

Cookies and Analytics

Our website uses cookies and similar technologies to operate effectively and understand how visitors interact with it.

We use Google Analytics to collect information about website usage, such as pages visited, approximate location, device and browser information, and how visitors arrive at and interact with the website. This information helps us understand website performance and improve the experience for visitors.

Where required by applicable law, non-essential cookies, including analytics cookies, will only be used with your consent. You can accept or reject these cookies through the cookie preferences available on our website and change your preferences at any time.

Sharing and Processing of Information

We may share personal information with trusted service providers where reasonably necessary to operate our website and business.

Our website is hosted by Squarespace, which may process information submitted through or generated by use of the website on our behalf. We also use Google Analytics, provided by Google, to help us understand website usage.

We may also disclose personal information where required by law, regulation or a competent authority.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

Legal Basis for Processing

Where UK or EU data protection law applies, we process personal information where:

  • you have given us consent;

  • processing is necessary for our legitimate business interests, such as responding to enquiries and managing business relationships;

  • processing is necessary to comply with a legal obligation; or

  • another lawful basis applies.

Where we rely on consent, you may withdraw that consent at any time.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including maintaining appropriate business records and meeting legal, regulatory or reporting requirements.

Your Rights

Depending on where you are located, you may have rights relating to your personal information. These may include the right to:

  • request access to the personal information we hold about you;

  • request correction of inaccurate information;

  • request deletion of your personal information;

  • restrict or object to certain processing;

  • withdraw consent where processing is based on consent; and

  • request a copy of certain information you have provided to us.

You may also have the right to lodge a complaint with the relevant data protection authority in your country.

Third-Party Websites

Our website may contain links to third-party websites. Impact Carbon is not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies when visiting them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. The latest version will be published on this page.

Contact Us

If you have questions about this Privacy Policy, how we handle your personal information, or wish to exercise your data protection rights, please contact:

Impact Carbon
Email: info@impactcarbon.org